Trend Micro 2009
1.
Q:
Can I install Trend Micro Internet Security on more than one computer?
Answer:
Each customer can install the software on up to three PCs. You must generate a new key for each PC.
Each customer can install the software on up to three PCs. You must generate a new key for each PC.
2.
Q:
Can I set a password to prevent others from making configuration changes?
Answer:
1. Click on the Trend Micro Internet Security icon in the task bar.
2. Select Other Settings.
3. Click on Settings under the Password section.
4. Place a check beside Activate password protection and then enter and confirm a password.
1. Click on the Trend Micro Internet Security icon in the task bar.
2. Select Other Settings.
3. Click on Settings under the Password section.
4. Place a check beside Activate password protection and then enter and confirm a password.
3.
Q:
Do I need to manually update the software?
Answer:
No. The software automatically updates itself when it detects an Internet connection.
No. The software automatically updates itself when it detects an Internet connection.
4.
Q:
How do I enable/disable the firewall?
Answer:
1. Click on the Trend Micro Internet Security icon in the task bar.
2. Click on Personal Network and Firewall Controls.
3. Change the setting for Personal Firewall to On.
1. Click on the Trend Micro Internet Security icon in the task bar.
2. Click on Personal Network and Firewall Controls.
3. Change the setting for Personal Firewall to On.
5.
Q:
How do I enable/disable the parental controls?
Answer:
1. Click on the Trend Micro Internet Security icon in the task bar.
2. Select Internet and Email Controls and then select the Parental Controls section.
4. The Parental Controls Overview window will open. Click on Close.
5. Place a check beside Activate Parental Controls. This will enable parental controls for all users on the computer.
6.
Q:
How do I install Trend Micro Internet Security?
Answer:
Click here for installation instructions.
Click here for installation instructions.
7.
Q:
How do I run a virus/spyware/vulnerability scan?
Answer:
1. Click on the Trend Micro Internet Security icon in the task bar.
2. Click on Scan Now. A scan will begin. Once the scan has started, you have 2 options for how the scan will complete.
1. Click on the Trend Micro Internet Security icon in the task bar.
2. Click on Scan Now. A scan will begin. Once the scan has started, you have 2 options for how the scan will complete.
8.
Q:
How much does it cost?
Answer:
Trend Micro Internet Security is free to all Comporium High Speed Internet customers. Each customer can install the software on up to three PCs. You must generate a new key for each PC.
This software is also available to Dial-Up subscribers for a small fee.
Trend Micro Internet Security is free to all Comporium High Speed Internet customers. Each customer can install the software on up to three PCs. You must generate a new key for each PC.
This software is also available to Dial-Up subscribers for a small fee.
9.
Q:
I already have a firewall. Should I uninstall my current firewall and use trend or disable the Trend firewall?
Answer:
If you are comfortable with your current firewall or are using a router, you may not need to enable the Trend Micro firewall. It is more a matter of personal preference than technical need. The Trend Micro firewall is very powerful and very configurable.
If you are comfortable with your current firewall or are using a router, you may not need to enable the Trend Micro firewall. It is more a matter of personal preference than technical need. The Trend Micro firewall is very powerful and very configurable.
10.
Q:
Is this a trial or a full version of the software? How long will I be able to use the software?
Answer:
This is the full version of the product. You will continue to receive updates as long as you are a Comporium High Speed Internet customer.
This is the full version of the product. You will continue to receive updates as long as you are a Comporium High Speed Internet customer.
11.
Q:
What are the minimum requirements for the software?
Answer:
System Requirements for Trend Micro Internet Security 2009
| Windows 7TM/Windows VistaTM (All versions) |
Windows XP (32-bit version with Service Pack 2 or 3 (SP2 or SP3) only) |
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| Hardware Requirements* | |
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| *Trend Micro Internet Security supports Intel Hyper-Threading and Dual-Core processors, as well as RAID 0 (striping) or RAID 1 (mirroring or duplexing). | |
| Web Browsers | |
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| Internet Messaging | |
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12.
Q:
Where do I go to get the software?
Answer:
To download the software and generate a license key, navigate to http://utility.comporium.net and login using your Comporium username and password. Then click on Trend Micro Internet Security. Follow the instructions found on this page.
To download the software and generate a license key, navigate to http://utility.comporium.net and login using your Comporium username and password. Then click on Trend Micro Internet Security. Follow the instructions found on this page.
