Caller ID on PC
1.
Q:
Can I change my Subscriber ID or Password?
Answer:
You can change your password through the subscriber portal (http://calleridonpc.comporium.com). You can not currently change your subscriber ID.
2.
Q:
Can I use Caller ID on PC with a VPN connection?
Answer:
VPN software may cause networking issues and prevent the "Caller ID on PC" software from functioning properly. An ideal setup of the software would entail use without a VPN client.
VPN software may cause networking issues and prevent the "Caller ID on PC" software from functioning properly. An ideal setup of the software would entail use without a VPN client.
3.
Q:
Does the Caller ID on PC software support Windows Vista/7 and Mac?
Answer:
The software works with Windows Vista and Windows 7. There is currently no software for Mac.
The software works with Windows Vista and Windows 7. There is currently no software for Mac.
4.
Q:
Does the service work with PBX, ACD, or business class telephone switches?
Answer:
Caller ID on PC software does not work properly with PBX, ACD, or business class telephone switches.
Caller ID on PC software does not work properly with PBX, ACD, or business class telephone switches.
5.
Q:
How do I access the personalization web portal?
Answer:
Log in to Personalization server (http://calleridonpc.comporium.com).
Log in to Personalization server (http://calleridonpc.comporium.com).
6.
Q:
How do I add Pictures to my Caller profiles?
Answer:
1. Log in to Personalization server (http://calleridonpc.comporium.com).
2. Select the "Network Address Book" link.
3. For an entry in your Address Book, select the "Upload" link and select "Browse" to import a stored picture to the server.
4. Select "Apply" when done.
1. Log in to Personalization server (http://calleridonpc.comporium.com).
2. Select the "Network Address Book" link.
3. For an entry in your Address Book, select the "Upload" link and select "Browse" to import a stored picture to the server.
4. Select "Apply" when done.
7.
Q:
How do I get Caller ID on PC?
Answer:
Customers with High Speed Internet and Caller ID from Comporium qualify for this service for FREE. Please contact your local business office for details on getting this service today.
Customers with High Speed Internet and Caller ID from Comporium qualify for this service for FREE. Please contact your local business office for details on getting this service today.
8.
Q:
How do I personalize my Line Number tab?
Answer:
1. Log in to Personalization server (http://calleridonpc.comporium.com).
2. Select the "Telephony Configuration" link.
3. Select "Line 1" link in red section to change line number display.
4. Select "Apply" when done.
1. Log in to Personalization server (http://calleridonpc.comporium.com).
2. Select the "Telephony Configuration" link.
3. Select "Line 1" link in red section to change line number display.
4. Select "Apply" when done.
9.
Q:
How many PCs can I install the client software on for each phone number with Caller ID service?
Answer:
Customers should limit the number of PCs running the client software to 3.
Customers should limit the number of PCs running the client software to 3.
10.
Q:
I have a firewall. Which ports does the Caller ID on PC software communicate use?
Answer:
The software uses port 8910 and 23334.
The software uses port 8910 and 23334.
11.
Q:
What is Caller ID on PC?
Answer:
"Caller ID on PC" is a new and unique service from Comporium. Customers can receive notifications of incoming phone calls on their personal computers and landlines and review their call history.
"Caller ID on PC" is a new and unique service from Comporium. Customers can receive notifications of incoming phone calls on their personal computers and landlines and review their call history.
12.
Q:
Where can I download the Caller ID on PC software?
Answer:
Log in to Personalization server (http://calleridonpc.comporium.com).
Select the "Download PC Client" link.
13.
Q:
Where do I find the setup guides and manuals for Caller ID on PC?
Answer:
Click here for the Caller ID on PC manual.
Click here for the Caller ID on PC manual.
14.
Q:
Who do I contact for support on "Caller ID on PC"?
Answer:
Click here for technical support contact information, including telephone numbers and online forms.
Click here for technical support contact information, including telephone numbers and online forms.
