|Directed Call Pickup
||Enables incoming calls at one station to be answered at another station using a feature access code.
|Directed Call Pickup with Barge-in
||Allows users to barge-in on another user of the group while they are on a call.
||Prevents users from being able to barge-in on others users in the group who are on a call.
||Prevents redirected calls from being redirected again. (Ex. Prevents Voice Mail from picking up when using SimRing, Sequential Ring or Instant Group Call)
|Enhanced Privacy On Hold:
||Enables users to designate a held call as “privately held” in order to prevent others in a common group from retrieving the held call. These calls can only be retrieved from the station in which they were put on hold.
|CommPilot Call Manager
||Web-based client that provides a visual, graphical user interface used to initiate, manipulate and receive calls.
||Allows a user to change their status and availability using four preconfigured profiles: Available: In the Office, Available: Out of the Office, Busy and Unavailable.
||Enables users to have a short ring burst played on their phone when the following services are triggered: Call Forwarding Selective, Call Forwarding Always and Do Not Disturb.
|Call Screening by Digits
||Screen calls when pre-defined criteria are met (phone number, time of day, day of the week, etc.)
- Selective Call Acceptance: Accept calls when pre-defined criteria are met.
- Selective Call Rejection: Reject calls when pre-defined criteria are met.
- Call Notify: Send e-mails to a specified e-mail address with the caller’s name and number when pre-defined criteria are met.
- Priority Alert: Set distinctive tones to ring on the phone when pre-defined criteria are met.
|Call Forward Selective
||Automatically forward all incoming calls to a different phone number when pre-defined criteria are met, such as the phone number, time of day, day of the week, etc. Additionally, the Ring Splash option allows a user to program their phone to emit a short ring burst to inform them that a call has been forwarded. This serves as a helpful reminder that the Call Forward Selective service is still activated.
|Multiple Call Arrangement
||Allows users to make and receive multiple calls independently on their different Shared Call Appearance locations.
||Allows a secondary phone (wireless, home, hotel, etc.) to be used as the business phone. When activated, all calls from the secondary phone will appear as if they are being made from the business phone number, and all calls can be billed to the business.
||Ring multiple phones simultaneously when calls are received.
||Ring multiple phones in a sequential order when calls are received.
||Have up to three DID numbers/extensions assigned to each user. The primary number will have a normal ring pattern and the secondary numbers will have distinctive rings/alerts and ringing patterns. All outgoing calls will come from the primary number.
|Calling Line ID Blocking
||Allows a user to override the calling line identity presentation
|Override Per Call (CLIO)
||restrictions, and always receive the calling line identity, if available.
||Enables users to integrate Microsoft Outlook contacts with the CommPilot Call Manager and have all contacts in one location.
||Desktop application that allows users to make and receive phone calls, and change telephone settings from within Internet Explorer or Microsoft Outlook.
||Feature-rich desktop application that allows the PC or laptop to be utilized as a telephone for IP communication.